If the upload fails, especially when working with large files, try the following tips:

• Start the upload and avoid switching to other browser tabs or windows during the process.
• Ensure your computer does not enter sleep mode — temporarily disable sleep if necessary.
• A stable Internet connection is essential. Wi-Fi interruptions can cause uploads to fail.

File size alone is not a limitation.

You can also use a file-sharing service (supported: direct download link, Google Drive, Dropbox, Yandex Disk) and instead of uploading the archive directly to the site, simply provide a link to the file. Our platform will automatically download it from the link and start processing the project.

Easily locate the Leica database file by following the steps below:

1. Launch Cyclone REGISTER 360.
2. In project settings, specify the folder where your project is stored.
3. Open this folder in the file explorer. Inside, you should see a file named something like project_deliv_*.db.
4. After locating it, upload the database file to our platform together with your JPG panoramas to generate a virtual tour.

This file contains essential spatial data required for precise panorama placement and alignment.

A TXT file must contain the position and orientation of each panorama in the following format:

position = [positionX, positionY, positionZ];
orientation = [rotationW, rotationX, rotationY, rotationZ];

Here is an example:

position = [-60.2344, 30.0544, -0.185128];
orientation = [0.804644, -8.74489e-06, -1.45999e-05, 0.593758];

This structure is used to correctly place and orient your panoramas in 3D space. Ensure each value is separated by a comma and formatted exactly as shown in the example.

Cyclone REGISTER 360
The image below shows the recommended settings when exporting your project to an LGSX file:

These settings help ensure compatibility and accuracy when using the file with our platform.

A point cloud composed of multiple scan stations must be pre-processed in FARO SCENE:

• Create Scan Point Clouds for each station to improve visualization.
• Disable the Edge Artifact Filter for clearer results.
• Register all stations and organize them into a single cluster.

Once this is done, export the cluster contents as shown in the screenshots below:

This process ensures correct alignment and compatibility for uploading to our platform.

Once your project is created, you can share it in several ways — all are available on the Project settings page.

The easiest option is to set the access mode to via link. In this case, registration is not required — anyone with the link can view the project.

Ideal for sharing with clients, stakeholders, or external reviewers without requiring them to create an account.

Yes — each project can be assigned a tag that works like a folder.

Use tags to group projects by client, sub-client, or any other category that helps organize your workspace. Note that only one tag can be assigned per project, so use a clear and structured naming convention.

The Links to other projects setting allows connecting multiple independent projects within a single virtual tour.

For example, when navigating a panoramic tour, users can click a transition and be instantly taken to a different project — for example, a neighboring building, another floor, or a related location.

This feature is especially useful for large facilities or multi-site properties.

Here is a real-world example where this is implemented:
https://360-for-you.com/projects/HLxVEP0d/

Yes — we can activate a test subscription for you, valid for 2 weeks. This trial includes nearly the same features as the Pro plan and is ideal for testing large-scale projects.

If your scan file (for example, 100 GB) is already stored on Dropbox, Google Drive, or another supported platform, you can paste the download link when creating a new project. The system will automatically fetch and process the file — no manual upload required.

Yes — there are no country-based restrictions. If the website loads and works for you, you can use the service from Peru or any other location.
Feel free to try it out! You can create projects containing up to 10 setups completely free of charge.

Thank you for your interest — we greatly appreciate your questions and suggestions!

We currently handle all communication by email, as it allows us to track requests more efficiently and respond thoroughly. We are happy to continue the conversation this way and address anything you would like to discuss.

We look forward to your message!

Of course — a simple method to manually align your panoramas:

1. When capturing images, always orient the camera in the same direction relative to the cardinal points. For example, you can choose to keep the front of the camera facing "north" as you move through a space.
2. Upload photos to the platform. By default, all panoramas will be placed at the origin (0,0) of the coordinate system.
3. (Optional) Move one of the stations along the X axis — for example, 10 meters — to begin laying out the scene.
4. (Optional) Prepare a background image (for example, a floor plan) with a visible scale bar to make station placement easier.
5. Upload the background and align it according to the scale.
6. Place each panorama point in the rooms or areas where it was captured.
7. Use the Delaunay triangulation option in station settings to automatically link points.
8. Open any panorama and visually check whether the positions of the other stations are shifted.
9. In Coordinate settings, adjust the "Rotate view direction for all stations (degrees)" field to correct this. Start with your best estimate.
10. If the rotation goes the wrong way, try rotating again using the formula: -2 × initial guess.

This method lets you precisely control panorama placement manually — even without GPS data!

Watch this short video to see how fast and simple it is: https://youtu.be/IGucR18yJM4?si=2E1MyKhxYIDJG-PD

The issue is that Insta360 panoramas do not contain north-facing orientation data, which is required to auto-generate correct directional links. There are several ways to resolve this:

1. Automatic orientation — for street-view projects where capture points are close together, try the "Use GPS coordinates to calculate rotation" feature on the site.
   Example project captured with an Insta360 X4 and an external GPS module, processed automatically:
   https://360-for-you.com/projects/Ik3R7NWu/
2. Shoot in a consistent direction — if you always face the same way (for example, keep the camera front pointing "forward"), you can later adjust the global rotation angle manually to align links across all images.
3. Manual alignment per panorama — open each panorama, face the (approximate) north, and click the alignment button to set the correct view direction.
   You can do this using the editor linked from the "Basic settings" page of your project.

Note: These methods work only if GPS coordinates are available for each capture point.

Yes — an interactive map view is available for JPG panoramas that contain GPS coordinates in their EXIF metadata.

View capture locations on a map and quickly switch between points. This makes navigation and project context more intuitive, especially for outdoor or drone-based panoramas.

You can also link the map view to any existing project — provided the coordinates are georeferenced. To do this, specify the EPSG code of your coordinate system in the project settings. Once set, the system will correctly interpret and display your geospatial data on the map.

Yes — to disable the map feature for a project, remove the EPSG code in the project settings. Once the coordinate system is cleared, the map will no longer be shown in the interface.

Yes — you can customize the level background color (and other styles) using custom CSS.

In Profile settings there is a field for entering a custom stylesheet. Once added, it will be applied automatically to all your projects.

You can fill this field using the same format as the placeholder example.

Yes — it is definitely possible to display live or recorded sensor data directly on panoramas, including data received via the MQTT protocol.

We recommend contacting our technical support team to discuss your specific requirements and suggest the best integration approach for your project.

You can find a detailed PDF guide on how to use Potree's interface functionalities below: Open PDF in a new tab
Source: https://www.linkedin.com/pulse/complete-guide-potrees-interface-functionalities-abderrazzaq/

This guide covers the main tools and options in the Potree viewer to help you get the most out of point cloud visualizations.

Yes — even if your project is based on the metric system, it's possible to display measurements in imperial (US) units.

This is especially useful for teams working in international environments or presenting data to clients who prefer feet and inches. Display units can be switched in the viewer interface.

You can also set the default measurement unit in your profile settings. This ensures your selected format is applied automatically when viewing any project.

We agree — the ability to clean point clouds directly in the viewer would be extremely convenient, especially for removing artifacts such as steam clouds or passing vehicles.

With the current service architecture, this level of fine-grained editing is not technically feasible. Real-time point deletion in the browser would require a completely different processing model and data structure.

For now, external tools are recommended for point-level cleanup before uploading. Future options are being explored, but there is no timeline for this feature yet.

All users currently share the resources of a single main server. When many users are active simultaneously, resources are distributed equally — which in rare cases may cause minor performance slowdowns. However, most users do not notice any impact.

A dedicated server is a separate physical server created specifically for your use. Only your projects are hosted there — ensuring full performance, private data processing, and greater control over resources. It's a good option for teams with high data volume, many users, or strict internal policies.

Yes — you can use your own domain. This option is available on all plans with a dedicated server.

You can also use a third-level (sub)domain for the service. In other words, if your domain is example.com, we can make the platform available at an address such as 360.example.com — where "360" can be replaced with any word you choose.

We can provide a server hosted in Germany or Finland — depending on your preference.
All servers are connected to the Internet via a 1 Gbit/s link, ensuring fast and stable data transfer even for the largest point-cloud projects.

Yes — as part of a dedicated server plan, we can install and configure Nextcloud for you. This will allow you to use the server as a private file hosting and sharing solution.

Please note: we perform the initial setup; ongoing administration and management of the file storage system (for example, users, permissions, backups) will be your responsibility.

Yes — we offer a self-hosted version of the software for complete offline use, ideal for organizations that need to keep sensitive data in-house.

The self-hosted version is available for a one-time payment of €4,500. You will receive a Docker container with complete setup instructions and guidance for first-time deployment on your own server.

By default, this version does not support LGSX, ReCap projects, object detection on panoramas, 3D models — except for IFC and OBJ formats.
If you need any of these features, we're happy to discuss custom options.

The container is provided with lifetime usage rights and includes 1 year of update access. After one year, you may continue using the container with its current features or purchase an extended support package to receive future updates.

Alternatively, dedicated server plans are available and include unlimited access to all features. Storage can be expanded up to 308 TB.

Requirements depend largely on the size of your point clouds. If working with 10-20 million points per station, we recommend the following:

• At least 64 GB RAM, plus a large swap file as a fallback.
• A fast SSD or NVMe drive for the container itself — project storage can be placed on a regular HDD.
• CPU is not critical; a dedicated GPU is not required.
• SMTP access to your mail server is required to send emails from the system.
• External internet access (domain, DNS, SSL certificate, reverse proxy) must be configured on your side — this is standard if you already have a managed server.
• You will also be responsible for creating backups.
• No database maintenance is required — everything is managed automatically inside the container.

When these components are in place, the platform will operate reliably and efficiently on your infrastructure.

Yes — customization is available. Please contact our support team and specify what you would like to change — the visual theme, email templates, or other elements. We will discuss available options and help tailor the system to your needs.

Yes — if you use a dedicated server, your IT team can customize many parts of the user interface to reflect your company's branding.

The system uses Jinja2 templates for web pages and emails, and CSS stylesheets for styling. This allows modification of visual elements such as logos, colors, layouts, and wording.

If needed, we are always available to assist with custom adjustments — most changes can be implemented independently by your team.