as of 22.07.2024
These General Terms and Conditions of Use (next Terms and Conditions) constitute a legally binding agreement between you (the User) and 360ForYou (the Owner of the Website). By accessing or using the services and products on our Website, you agree to the terms and conditions set out in these Terms and Conditions. These Terms and Conditions apply to your use of the services provided by 360ForYou, including payment terms, rights to use the Service, disclaimers and other important provisions. Please read the Terms and Conditions carefully before using our services. If you do not agree to the terms and conditions, you may not use the Website services.
The Owner of the Website 360-for-you.com is:
360ForYou
Schumannstr. 8
40237 Düsseldorf, Germany
E-mail: info@360-for-you.com
Call center: +49302239952360 (German and English)
More information about the Website Owner: https://360-for-you.com/about-us
Please use this contact information to contact us about questions related to our services. We will try to answer your questions as soon as possible.
Our Platform provides a powerful tool to create virtual tours and point clouds from .lgs, .e57 panoramas or Cyclone REGISTER 360 projects. These projects can be created with Leica scanners such as RTC360, BLK360 and BLK2GO or other brands of scanners. The tours and point clouds created on our Website can be viewed online or downloaded to your computer as an offline version.
It is especially important to note the ability to use an automatic system to mask people and vehicles during the processing of panoramas for tours. This feature helps to make your panoramas more illustrative and avoid getting diverted on unimportant details while viewing.
Please be informed that the services provided are subject to these Terms and Conditions.
Our Service offers a wide range of paid features that extend the user experience when working with panoramas and point clouds on the Website:
Creating virtual tours and point clouds: With our Service you can create high-quality virtual tours and point clouds from .lgs, .e57 or Cyclone REGISTER 360 projects, allowing you and your colleagues to navigate interactive through the scenes.
Online view and offline download: Created virtual tours and point clouds can be viewed online on our Website. Additionally, users have the option to download the tours to their computer as offline versions for viewing without an internet connection.
Automatic masking of people and vehicles: During the processing of tour panoramas, an automatic people and vehicle masking system can be used. This helps to maximize focus on important elements of the panoramas.
User-friendly interface: Our Service features an intuitive interface that makes it easy to create, customize and manage your projects.
Compatible with various scanner brands: Our Service supports panoramas created with various scanner brands, including Leica scanners such as RTC360, BLK360 and BLK2GO, as well as other common scanner models.
Technical Support: All paid users of our Service have access to our technical support, which will help you with any questions or problems you may have with the Service.
It is important to note that all paid features of the Service are provided in accordance with these Terms and Conditions. We are excited to assist our customers in creating and sharing spectacular virtual tours and point clouds.
Payment for our paid services can be made simply, securely and conveniently using the popular Stripe payment system, as well as by direct wire transfers via IBAN. The main features of the Stripe system:
Security and privacy: Stripe is a well-known payment platform that follows high standards of security and data protection. User payment information is transmitted and stored only in encrypted form.
Multiple payment options: Stripe supports a variety of payment options, including Visa, Mastercard, American Express credit and debit cards, and more.
Easy integration: Stripe is integrated into our Website, so you can start using the Service as soon as you make a payment.
Automatically debited payments: For subscription-based services, Stripe offers automatic debiting of payments according to the selected subscription terms.
Real-time transaction monitoring: You receive confirmation of each transaction at the time of payment, which ensures transparency of your payments.
You can also pay by direct wire transfer via IBAN. If you prefer this option, please contact us by email.
We offer these two payment options to provide our users with maximum flexibility and security in the payment of our services. We look forward to providing you with the services you desire.
We offer a wide range of payment options to make it as convenient as possible for our users to pay for our paid services. It is possible to pay by the following methods: Visa, Mastercard, American Express, Discover, Diners Club, China UnionPay, Apple Pay, Google Pay, Link, PayPal, BLIK, Bancontact, EPS, giropay, iDEAL, Sofort, Klarna, SEPA Direct Debit.
We understand that different users have different preferences when choosing payment options. That is why we offer various options so that you can choose the one that perfectly suits you.
Yes, we offer an auto renewal subscription model for our Service. We use a secure subscription system from Stripe that works as follows:
When you subscribe, your payment information is securely stored in your Stripe account. At the end of each billing period, your subscription is automatically charged at the end of each billing period using the method you specified when you subscribed.
To ensure you always have up-to-date information about your subscription, Stripe will send you an email notification before each automatic debit. This notification will inform you of the upcoming renewal process, the charge amount, the date and other relevant information. This notification gives you the opportunity to make changes to your subscription if necessary.
We understand the importance of transparency and control for our users. That is why we want our users to always be updated on the status of their subscription and can customize it according to their needs. The secure Stripe subscription system makes this process easy and allows you to use our services smoothly and comfortably.
The prices for our paid Service are created to provide our users maximum flexibility and choice. We have developed four different tariffs that you can choose from to find the one most suitable for you. These tariffs are structured to suit the individual needs and budget of our Service users. We offer a choice between monthly and yearly payments with a view to best accommodate the wishes of our users.
Tariffs are set based on several factors, including functionality, frequency of use, volume of services and the benefits available with each tariff. We take great care to keep prices fair, reasonable and in line with our users' expectations.
On our Website, you will find detailed information about each plan, including the offered features, prices for monthly and yearly subscriptions, and information about the potential financial benefits of choosing an yearly subscription. We want you to be able to make the best decision to suit your wishes.
We offer a transparent and user-friendly pricing structure to make sure our customers know exactly what they can expect from our services and how much it will cost. User comfort with our Service is our top priority, so we want to make sure you can choose the best option to meet your needs.
Yes, we offer different pricing models and subscription options to allow our users to make the best choice for their individual needs. We realize that every user has different requirements, so that is why we offer several options.
Our pricing models include:
Tariff Lite: The Lite tariff offers basic features to get you started with our Service. This is ideal for users who are just starting out or have limited requirements.
Tariff Pro: The Pro tariff offers advanced features and options to enhance your user experience. It is suitable for users who require more functionality and flexibility.
Tariff Expert: The Expert tariff is intended for professional and advanced users with special and demanding requirements. Thanks to exclusive features and customized solutions, this tariff offers optimal conditions for experts who want to get the most out of our Service.
Tariff Enterprise: The Enterprise tariff includes all the advanced features and benefits that our Service offers. It is ideal for demanding users who want to utilize the full potential of our platform.
Additionally, we offer a choice between monthly and yearly payment options for our services. If you purchase a yearly subscription, you will receive a special price on our Service.
Detailed information about the options and prices for each tariff and type of subscription can be found on the pricing page. We want you to be able to choose the most suitable subscription option and use the services that meet your needs.
We ensure that no additional taxes or fees will be charged above the listed price. Our prices are VAT-free and cover all the costs of the subscription option or service you choose. We have made our prices transparent and understandable to let you know exactly how much you will have to pay.
If you have any questions about costs or pricing, please take the time to contact us. It is important to us that you feel comfortable and enjoy experience with our Service without worrying about additional taxes or hidden fees.
Our Service is available to all interested parties who want to take advantage of the offered features and services. We invite private persons as well as businesses to use our Service and benefit from the features offered.
Our Service is intended to be used by a wide range of users, including:
Private persons: If you are privately interested in virtual tours, panoramas and point clouds and would like to take advantage of our platform, our Service is available to you.
Businesses: Businesses can use our Service to create professional virtual tours and impressive presentations of their products, services or real estate.
Creative Professionals: Photographers, architects, real estate agents and other creative professionals can take benefit of the advanced features of our platform to showcase and share their creations.
We inform you that the use of our Service is subject to the terms and conditions set out in these Terms and Conditions. We invite users from all fields of activity and strive to provide everyone a comfortable and productive use of our Service.
Our platform is available to users of all ages. There are no age restrictions to use our Service. We welcome users of all age groups who want to use our Service.
However, we would like to note that the use of our services is subject to these Terms and Conditions. We expect all users to comply with relevant laws and regulations and to use our platform responsibly and respectfully.
We strive to create a safe and friendly environment for all our users. If you have any questions about the terms of access or use of our services, please feel free to send them to us.
Yes, to ensure safety, security and a positive user experience, there are some activities that are prohibited on our Website. This includes compliance with the Privacy Policy Regulation: Breach of this law is not allowed.
Breach of laws and regulations: The use of our services for illegal or unauthorized activities is absolutely prohibited.
Copyright infringement: Uploading or sharing content that infringes the copyright or intellectual property rights of the owner of the Website as well as other users is not permitted.
Harassment and discrimination: Any form of harassment, discrimination, hate speech or bullying towards other users or groups of people is prohibited.
Distribution of malware: Distribution of malware: Downloading or distributing viruses or any form of malware is prohibited.
Breach of privacy: Publishing personal information of other users or third parties without their agreement is not permitted. We take special care to protect personal data according to applicable data protection regulations.
Misleading information: The dissemination of false or misleading information is not permitted.
Spam and unsolicited advertising: Spam or unsolicited advertising on our Website is prohibited.
Destructive behavior: Any behavior that disturbs the use of our Website by other users is not permitted.
We would like to emphasize that the protection of personal data is a priority for us. We handle personal information according to the Privacy Policy Regulation and other relevant data protection regulations. Breach of these regulations could result in blocking access to the Service or other law enforcement action. We recommend all users to carefully read the terms of use and tips on our Website to make sure that third parties' privacy is respected and handled responsibly.
A user can cancel the renewal of the subscription at any time under the following conditions:
Flexible cancellation option: We understand that our users' needs may change. That is why we offer the option to cancel your subscription at any time you wish.
Subscription ending: The subscription must be canceled before the start of the next billing period. Pay attention that canceling the subscription after the start of a new billing period will result in the termination of the subscription at the end of that billing period.
Cancellation process: The cancellation process is simple and user-friendly. You can cancel your subscription in your user account on our Website or contact us for help canceling your subscription if you have any problems.
No Obligation: We respect your decision and do not force you to continue using our Service after unsubscribing. You have full control over your user status.
Please note that if you cancel your subscription, access to the features and services connected to that subscription will be terminated at the end of the billing period paid. We strive to make it easy and transparent for our users to unsubscribe, so that they can retain full control over the use of our services.
Yes, we understand how important it is for our users to have a positive and quality experience with our Service. That is why we would like to explain our refund policy in more detail so that you are properly informed in case you cancel your subscription or experience any difficulties with the Service.
Refunds in case of subscription cancellation: Please note that according to our refund policy, in case of subscription cancellation, payment for unused days of the paid period will not be refunded. This means that the amount already paid for the current billing period will not be refunded.
Difficulties with the Service: If any problems arise that affect the proper use of our Service, we will help you resolve these problems. If the Service does not work as expected, due to technical difficulties or for any other reason, please contact our support team. We will do our best to resolve the problem quickly and efficiently and ensure that you can use the Service with maximum efficiency.
We strongly recommend you carefully read the Refund Policy in these Terms and Conditions to clearly understand the terms and steps to follow in the case of subscription cancellation or any difficulties that may arise with the Service. Our primary task is to ensure that our customers are satisfied with our Service, so we try to offer a fair and transparent solution in such situations.
You can cancel your subscription through your personal account on the Stripe website. The link to log in to your Stripe account can be found at your profile page on our Website. After authorization on our Website, you can access your profile and find a link that will take you directly to your Stripe account. There you can take the necessary steps to cancel your subscription. If you have additional questions or need assistance, we will be happy to support you through the unsubscribe process.
The rights to the content on our Website are protected by copyright and other intellectual property rights. The following are the main terms of the property rights:
Own content: The content we create on the Website, such as text, graphics, photos and software, is our intellectual property and is protected by copyright law. We retain all rights to this content.
Website user content: Users may create and share content on our Website. Generally, users retain the rights to the content they create. When they do so, they give us permission to use, display and distribute that content as part of the services provided by our Service.
Third parties' content: Our Website may also contain third parties' content that is protected by copyright and other rights. Such content is generally used in accordance with the terms and license agreements of the third parties.
It is important to note that the use of the content published on our Website must be in accordance with these Terms and Conditions and applicable laws and regulations. Any unauthorized use or copying of materials posted on the Website may have legal consequences. We respect intellectual property rights and strongly recommend to our users follow similar principles.
Yes, users have the option to download the virtual tours and point clouds they create and use them as they see fit. We provide our users the ability to save and use the content they create to store or share their projects in other ways. Thanks to this functionality, our users can use the projects they create and show their creativity in a variety of ways.
Please note, however, that the use of content created by other users or published on our Website must be in accordance with these Terms and Conditions and applicable laws and regulations. Unauthorized use or copying of third parties' content without obtaining the appropriate rights or permissions is not allowed.
Our mission is to provide our customers the best possible user experience, while respecting the rights and protecting the intellectual property of all stakeholders.
The Website Owner assumes certain responsibilities in relation to the use of the Service. The following are the main liability provisions of these Terms and Conditions:
Content disclaimer: The Website Owner is not responsible for material created or posted by users on the Website. We take steps to remove illegal or inappropriate content, but we have no direct right to control all user-generated content.
Downtime disclaimer: The Website Owner strives to maximize the availability and performance of the Service. However, occasional outages or technical problems may occur from time to time. In such cases, we will use our best efforts to correct the problems but cannot guarantee 100% trouble-free operation.
Limitation of liability: In most cases, the Terms and Conditions limit the liability of the Website owner to certain amounts or types of damages. This allows us to limit the Website Owner's risks to a reasonable extent.
Personal Data Protection: The Owner of the Website sets out in the Privacy Policy how personal data will be processed and ensures compliance with applicable data protection laws.
It should be noted that the exact terms and limitations of liability are set out in the Terms and Conditions. The level of liability may vary depending on legal requirements and specific situations. Users should read the Terms and Conditions carefully to understand what liability is accepted by the Owner of the Website and under what conditions.
There is no guarantee of the functionality or quality of the services provided. While we make every effort to provide a high quality and reliable service, we cannot provide an absolute guarantee of the functionality or quality of the Service. The quality and functionality of our Service may be affected by various factors, including technical problems, network failures or other factors out of our control.
We will use our best efforts to correct any problems that may arise and to make the Service as stable as possible. However, our users should understand that use of the Service is at their own risk and that there are no guarantees of quality or functionality, express or implied.
To get complete information about the terms, conditions and limitations of liability that apply to the use of our Service, it is recommended that you read these Terms and Conditions carefully.
We collect, store and use our users' data in strict compliance with applicable data protection regulations and in accordance with our Privacy Policy. The following are general points about data management:
Data collection: We collect user data in a variety of ways, including information that the user submits during registration, as well as data collected as part of the user's experience with our Service. This may include personal data such as name, email address, and technical information such as IP addresses and device information.
Data storage: All data we collect from users is securely stored on servers in Falkenstein, Germany. We attach great attention to the safety and security of our users' data and implement the necessary security measures to protect it.
Use of data: The data we collect is used to provide and improve our services. This may include content personalization, answers to questions, and to ensure the proper functionality of the Service.
Data protection: We take care to protect your privacy and comply with applicable data protection regulations. For more information about how we collect, store and use data, please read our Privacy Policy.
The storage of data on servers in Falkenstein, Germany allows us to comply with the European data protection regulations and ensures a high standard of personal data protection.
We recommend our users to read our Privacy Policy carefully to get a complete information of how we process data and what rights users have in relation to their data.
Yes, we have a separate document focused on the protection of personal data called our Privacy Policy. Our Privacy Policy describes in detail how we collect, use, store and protect data. We take great care to protect the personal data of our users and try to comply with all applicable data protection laws and regulations.
In our Privacy Policy you will find information on the following subjects:
We recommend that you read our Privacy Policy carefully to get a good overview of how we work with data and how we protect the personal data of our users. Should you have more questions about data protection, please contact us.
Our Website uses its own cookies, which are necessary for login and configuration purposes. These cookies are necessary to enable you to use our services smoothly. However, we do not use tracking technologies or third parties' cookies. Your privacy is important to us, so we do not collect data about your activities on other websites and do not track your online activities outside of our platform. Your data will only be used for the purposes detailed in our Privacy Policy. If you have more questions about our use of cookies or data protection, please take the time to contact us.
Cookies: Cookies are small text files that are stored on your device to collect data about your use of the Website. We use cookies to store information about your authorization on the Website, to optimize the functionality of the Website and to monitor your settings.
Information about any changes in these Terms and Conditions is delivered in the following ways:
Notification on the Website: All material changes to these Terms and Conditions will be published on our Website and the date of the last update will be refreshed accordingly. We recommend our users to regularly monitor changes to these Terms and Conditions to keep up to date with the latest changes.
Email notification: In individual cases, important changes to these Terms and Conditions may be sent to our authorized users by email to ensure that our users are informed of these changes. To receive such notifications, you should verify that your email details are up to date.
Notification of any updates to these Terms and Conditions is made in accordance with legal requirements and ensures that our users are informed of any important changes. We strongly recommend that you read and understand these Terms and Conditions, especially if they have been changed. If you have any questions about the changes, please contact us.
The Terms and Conditions may be changed on the following grounds:
Legal requirements: The Terms and Conditions may be changed in accordance with legal requirements and regulations. If laws or regulations change and this affects our services or the use of them by our users, it may be necessary to change the Terms and Conditions.
Improvements or additions to the features provided by the Service: The Terms and Conditions may be updated to reflect improvements or additions to our services. If we introduce new features, services or options, changes to the Terms and Conditions may be required to cover these changes.
Changes to regulatory requirements: Changes to the Privacy Policy or other relevant regulations may require changes to the Terms and Conditions to ensure compliance with all requirements.
Improving visibility and usability: We can change the Terms and Conditions to make them more visible and user-friendly for our customers, without changing the basic terms and conditions of use of the Service.
It is important to note that changes to the Terms and Conditions will be made in accordance with applicable law and using a transparent and objective approach. We take care to ensure our users are notified of changes to the Terms and Conditions, as set out in our notification policy, and give them the opportunity to ask any questions or comment. In some cases, users may be necessary to accept updated Terms and Conditions, which are affected by relevant legal requirements and the specific terms and conditions contained in the Terms and Conditions.
The laws of Germany shall apply to the interpretation and enforcement of these Terms and Conditions. Any legal interpretation or disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Düsseldorf, Germany.
We strive to resolve disputes and disagreements in the fairest and most efficient possible way. In cases where users or customers are unsatisfied with our services or these Terms and Conditions, we offer alternative dispute resolution options, including through the amicable resolution of disputes. If you have any disputable issues, we recommend you first contact our support team, and we will try to find an optimal solution. If it is not possible to reach an agreement in this way, arbitration may be offered to help resolve the dispute out of court.
Yes, there is other important information that users should read:
Contact information: We provide contact information to allow users to contact us with any questions or problems. Usually, this is our e-mail address and/or support team phone number.
Changes: Users will be notified of changes to the Terms and Conditions, Privacy Policy or other relevant policies as described in these Terms and Conditions.
Security: We take the security of our users' information seriously and take the necessary measures to keep it safe. However, please keep in mind that data security on the Internet can never be 100% guaranteed.
Accounts and passwords: Users are self-responsible for the secure storage of their account information, including passwords. Sharing passwords or misusing accounts may result in the blocking of a user's account.
Intellectual property rights: Please respect intellectual property rights and copyrights as specified in these Terms and Conditions.
Protection of personal data: Information about the collection, storage and use of personal data can be found in our Privacy Policy.
Restrictions on the use of the Website: Some activities may be prohibited on our Website as set out in these Terms and Conditions.
We recommend our users to read this information carefully to get a complete overview of our services and their terms of use. If you have any further questions, please be sure to contact us.